Thank you for shopping with Marantia. We are committed to providing a smooth and reliable shipping experience for our customers. Please review our shipping policy below for important information regarding order processing, delivery times, and shipping details.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During high-demand periods, processing times may be slightly delayed.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times may vary depending on your location and shipping carrier.
Estimated Delivery Times
- Domestic Shipping: 5–10 business days
- International Shipping: 7–20 business days
Please note that delivery times are estimates and may be affected by customs delays, weather conditions, or carrier issues beyond our control.
Shipping Charges
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer:
- Free shipping promotions
- Discounted shipping rates
- Limited-time delivery offers
Order Tracking
Once your order is shipped, tracking details will be sent to your registered email address so you can monitor your package status.
International Shipping
Marantia ships to many countries worldwide.
International customers may be responsible for:
- Customs duties
- Import taxes
- Additional fees charged by local authorities
These charges are not included in the product or shipping price and are the responsibility of the customer.
Incorrect Address Information
Please ensure that your shipping information is accurate before placing an order.
Marantia is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to inaccurate shipping details
If you notice an error in your address, contact us as soon as possible at:
📧 krussell005@outlook.com
Lost or Delayed Packages
If your package is delayed or lost during transit, please contact us and we will do our best to assist you.
Please note that Marantia is not liable for shipping delays caused by:
- Courier service interruptions
- Customs processing
- Weather conditions
- Natural events
- High shipping volumes
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
We will review the issue and work toward a suitable resolution.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
Marantia
📧 Email: krussell005@outlook.com